Workplace Conflict is Inevitable
This classroom training and personalized learning experience increases self-awareness around conflict behaviors and helps participants effectively respond to the uncomfortable and unavoidable challenges of workplace conflict. Rather than focus on a step-by-step process for conflict resolution, the program combines the personalized insights of DiSC® with the proven science of cognitive behavioral theory to help participants recognize and transform their destructive habits into more productive responses. The result is improved workplace relationships that drive results.
Learners will:
- Explore the destructive and productive conflict behaviors of each DiSC® style
- Understand how to manage their response to conflict situations
- Discover communication strategies when engaging in productive conflict with colleagues
This half-day program is composed of three modules, including fully-scripted facilitation, engaging activities, and workplace-focused video.
The 22-page Everything DiSC Productive Conflict Profile provides an in-depth report that highlights techniques to improve self awareness around conflict behaviors.
Easily Customizable – Switch out video clips. Modify the PowerPoint, Facilitator’s Guide, and handouts. Add or delete sections to fit any timeframe
The Everything DiSC Productive Conflict Facilitation Kit includes:
- Facilitator’s Guide in MS Word (customizable)
- PowerPoint® with embedded video (customizable)
- Stand-alone video (with and without subtitles)
- Participant handouts in MS Word (customizable)
- Templates and images
- Access to online resources and research, including a sample Everything DiSC Productive Conflict Profile and a sample Everything DiSC Comparison Report
- Everything DiSC Productive Conflict Interaction Guides (only available in the boxed kit)
- Everything DiSC Productive Conflict User Guide
- Everything DiSC Productive Conflict Reference Guide (only available in the boxed kit)
Module 1: DiSC® in Conflict - Participants discover how DiSC styles affect their own and others’ conflict behaviors. 90 minutes.
Module 2: Destructive Responses - Participants learn how their thoughts can influence conflict behaviors and what thoughts and behaviors might be typical for them. 50 minutes.
Module 3: Changing Your Response - Participants learn how to “catch” and reframe their thoughts, which can help them choose more productive behaviors in conflict. 90 minutes.
Optional Activity: DiSC Conflict Map - Participants identify both productive and destructive behaviors for each DiSC style.
Optional Activity: Comparison Report - Participants learn about the Everything DiSC® Comparison Report and how it can help them improve their relationships with others.
By increasing self-awareness around conflict behaviors, Everything DiSC Productive Conflict helps learners effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.
